Terms of service

In short

Poco a poco is an app for practicing Mexican Spanish through conversations. It’s run by Tony Wu, an individual based in California (“we” and “us”). By using it, you agree to these terms. Subscriptions renew automatically until you cancel, and you can cancel anytime from the menu in the app.

Your account

• You sign in with a Google account. You need to be at least 13, and under 18 you need a parent’s permission to subscribe.
• An account is for one person. Keep your Google account secure, since anyone who can sign in to it can use yours.

Subscriptions

• Plans. Monthly at $14.99 a month, or yearly at $79 a year, in US dollars, plus any tax that applies. Both include everything in the app.
• Free trial. New subscribers get 7 days free, once per account. You add a card when you start. Unless you cancel before the trial ends, your plan starts on day 8 and your card is charged then.
• Automatic renewal. Your subscription renews automatically at the end of each month or year, depending on your plan, and your card is charged the plan’s price each time until you cancel.
• Cancelling. Cancel anytime online: open the menu in the app, choose Manage, then cancel your plan. You can also email us at hello@learnpocoapoco.com. You keep access until the end of the trial or the period you’ve paid for, and you won’t be charged again.
• Switching plans. Switching from monthly to yearly takes effect right away, with the unused part of your month credited. Switching from yearly to monthly takes effect when your paid year ends.
• Founding Members. People who joined before we launched on November 16, 2026 get 50% off the first year of the yearly plan: $39.50 for that year, then $79 a year. It applies once, to your first paid subscription, and not to the monthly plan.
• Price changes. If a plan’s price changes, we’ll email you at least 30 days before your subscription renews at the new price, so you can cancel first if you’d like.
• Failed payments. If a payment doesn’t go through, we’ll try your card again over the following weeks, and you keep access meanwhile. If it still can’t be charged, your subscription ends.
• Refunds. Payments aren’t refundable, except where the law requires it. Cancelling stops future charges. If something went wrong with a charge, such as being charged after you meant to cancel, email us within 14 days and we’ll make it right.
• Payments are processed by Stripe. We never see or store your card details.

Using Poco a poco

• Some features have daily or weekly limits, so the app stays fast and affordable for everyone.
• Please don’t misuse it: no automated access or scraping, no reselling or sharing your account, no trying to get around its limits or security, and no using it to create content that’s illegal, hateful or harmful.
• The conversation partners, corrections, translations, scores, tutor and podcasts are generated by AI. They’re usually right, but not always. It’s practice, not a certification, so don’t rely on it where a mistake would matter.

Your content and ours

What you write and say in the app is yours. You let us store and process it to run the app for you, including sending it to the services listed in our privacy policy. If you send us feedback, we may use it to improve the app without owing you anything for it.

The app itself, including its scenes, characters, lessons, audio and design, belongs to us. You may use it for your own learning.

In a team, other members see your name, picture and how much you’ve practiced, but not your conversations.

Ending things

You can stop using Poco a poco anytime, and ask us to delete your account by emailing hello@learnpocoapoco.com. We may suspend or close an account that breaks these terms. If we ever shut the app down, we’ll tell you in advance and refund the unused part of any paid period.

Disclaimers and liability

We work hard to keep Poco a poco running well, but it’s provided as is, without guarantees that it will always be available, error-free or right. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim.

The law

These terms are governed by the laws of California. Any dispute goes to the courts in Alameda County, California.

Changes

If these terms change, we’ll update the date at the top, and tell you in the app or by email if the change is significant. Changes never apply to a period you’ve already paid for.

Contact

Questions about these terms or your subscription: hello@learnpocoapoco.com.